Can I try your service first?
With our no-commitment plans you can test a server first without signing up for a long term contract.
If you have a specific use case we're happy to provide you with one of our test machines, just reach out and let us know your requirements: email@example.com
How long does it take to deploy a server?
We hold a stock of the most common configurations and are able to deploy them usually within a few hours to a day after you order.
For custom orders the delivery time is depending on the stock at Apple. Reach out to us if you want to know the lead time for your specific situation.
Do I share the server with someone else?
No, all our services are fully dedicated with no virtualisation involved. This means no noisy-neighbours: you can use the full bare metal power of the macOS server.
Which payment methods are accepted?
You can pay using Credit Card, iDeal, SEPA bank transfer, SEPA Direct Debit and several other country-specific payment methods.
If you need a custom PO or have other specific billing questions, contact us at firstname.lastname@example.org
Do you offer volume discounts?
If you are planning to host more than 10 servers with us, we're happy to talk about a custom offer specific to your needs.
What is the Fair Use Policy for internet traffic?
With our unlimited traffic plans you're able to use the available bandwidth to your server uncapped (100 Mbps, 1 Gbps or 10 Gbps). We do not charge excess fees for bandwidth peak usage, so you can use our services worry-free.
We can only offer this if no one is abusing this policy and causing excessive traffic that could potentially overload the network. That is why we have a Fair Use Policy: if you use considerably more traffic than the average customer - we reach out and discuss the cause of this and further options.